Client Success Executive
Client Success Executive
Job Context
This position is responsible for building long-term, mutually beneficial relationships with prospective and current clients and new clients. The incumbent is expected to exercise initiative, discretion and independent judgment in the administration and management of each client relationship and serve as the primary point of contact for the client.
This position is critical to the overall success of the company. Must be a team player and able to work and collaborate in a team environment. This position requires the ability to feel comfortable communicating in a professional and effective manner. We are seeking highly motivated individuals who have a strong desire for personal education and desire to be the best at their trade.
The primary role will include researching the market trends and communicating with both current clients and new clients. Must be good at English writing and speaking. This is a great opportunity for University students and graduates who have very good communication & interpersonal skills.
*** Please note that if you are not fluent in English speaking and good writing then no need to apply.***
Job Responsibilities
- Contacting potential clients to establish rapport and arrange meetings.
- Planning and overseeing new marketing initiatives.
- Researching organizations and individuals to find new opportunities.
- Increasing the value of current customers while attracting new ones.
- Finding and developing new markets and improving sales.
- Attending conferences, meetings, and industry events.
- Developing quotes and proposals for clients.
- Training personnel and helping team members develop their skills.
Employment Status
- Full-time
Educational Requirements
- Bachelor degree in any discipline
- Bachelor's degree in business, marketing or related field.
- Training/ Trade Course: IELTS,Microsoft Office
- Skills Required: Customer Relationship Management (CRM), Writing
Experience Requirements
- 1 to 2 year(s)
- The applicants should have experience in the following area(s): Client Support
- Freshers are also encouraged to apply
Additional Requirements
- Age 18 to 35 years
- Both males and females are allowed to apply
- Fluent in English Speaking
- Area of experience: Computer Literacy, Customer Relationship Management
- Experience in sales, marketing or related fields.
- Strong English communication and writing skills and IT fluency.
- Ability to manage complex projects and multi-task.
- Excellent organizational skills.
- Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
- Proficient in Word, Excel, Outlook, and PowerPoint.
Job Location
- Work from home
Salary
- Negotiable
Compensation & Other Benefits
- Performance bonus
- Weekly 2 holidays
- Salary Review: Yearly
- Festival Bonus: 2 (Yearly)